Only by implementation of improvements full benefits for our customers is obtained. Ever since the foundation of CGZ in 1982, we have always given particular emphasis to the best possible support for the implementation of measures. We always support the empowerment of the management of our customers to implement. However, in many cases, gaps and shortages in staff are limiting the speed of implementation. In many cases it is mandatory to rapidly provide technology resources as well as financial resources, or local expertise on site in international Initiatives.